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Senior Payroll Operations Manager

Macquarie Global Services
United States, Texas, Houston
Jan 29, 2025
Join Macquarie Corporate Operations Group as a Senior Payroll Operations Manager. In this role, you will be responsible for overseeing and providing strategic leadership across Payroll Operations for 3000+ employees in the Americas region, covering US, Canada, Brazil, Mexico and Chile.
At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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In your function, you will lead a team responsible for ensuring end-to-end payroll is processed accurately, timely and within the defined process and standards whilst managing escalations, resolving queries, establishing close working relationships with key HR professionals and other stakeholders in the region. You will manage, mentor, and develop the Americas payroll team, fostering career growth and providing development opportunities and identify and implement opportunities for continuous process improvement, risk elimination, and capacity creation within the team. Additionally, you will drive Corporate Operations engagement and culture initiatives to foster a positive and productive work environment and ensure resilience and operational risk management by maintaining up-to-date work instructions and proper document storage.

What you offer

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  • Demonstrated experience in US payroll operations, with prior exposure to ADP ideal and experience with LATAM payroll a plus.
  • A motivational and empathetic leader with a proven track record of managing and developing high-performing teams.
  • Critical and strategic thinking abilities to drive the payroll function forward.
  • Change champion with a continuous improvement mindset
  • Strong capabilities in managing operational and people risk.
We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Corporate Operations Group

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In our Corporate Operations Group, you will work at the heart of Macquarie to deliver for our people, businesses, and their customers. We're a global, collaborative team with deep expertise in technology, operations, workplace, data, digital, operational risk management, business resilience and global security.

Benefits

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Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:
  • Hybrid and flexible working arrangements
  • One wellbeing leave day per year and minimum 25 days of annual leave
  • Primary caregivers are eligible for 20 weeks paid leave along with 12 days of transition leave upon return to work and 6 weeks paid leave for secondary caregivers
  • Paid volunteer leave and donation matching
  • Range of benefits to support your physical, psychological and financial wellbeing
  • Employee Assistance Program, a robust behavioural health network with counselling and coaching services
  • Recognition and service awards

Our commitment to diversity, equity and inclusion

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We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief.
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