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Start the day excited to make a difference...end the day knowing you did. Come join our team.
Rooted in our mission to deliver compassionate, patient-centered cancer care through timely access, innovation, and personalized treatment, the Oncology Intake Navigator serves as a critical gateway into our cancer program. This role ensures every new patient is welcomed with expertise, empathy, and efficiency. As the first clinical provider a patient encounters, the Intake Navigator facilitates a seamless transition into our multidisciplinary, disease site-specific care model.
Essential Functions & Responsibilities:
- Serve as the first clinical point of contact for newly referred oncology patients, either in person or via telehealth within 48-72 hours of referral.
- Perform a comprehensive clinical evaluation, including:
- Full medical history, comorbid conditions, and relevant issues impacting cancer treatment.
- Prior oncology-related treatments, including chemotherapy, radiation, surgeries, and associated pathology or operative reports.
- Abstract and review all pertinent medical records and documentation with support from a designated medical assistant.
- Generate a comprehensive intake summary, detailing patient history, treatment to date, and relevant comorbidities; distribute this to the site-specific oncology team.
- Order appropriate initial labs or imaging based on NCCN guidelinesto streamline diagnosis and care planning.
- Initiate relevant referrals or consults ahead of the patient's multidisciplinary clinic appointment.
- Administer a Supportive Needs Assessmentand coordinate early referrals to services such as psycho-oncology, nutrition, palliative care, and others.
- Work closely with site-specific navigation and oncology teams to ensure a cohesive and responsive care experience.
- Provide timely communication to the referring physicianregarding the patient's disposition, assessment findings, and initial treatment plan, reinforcing continuity and collaboration.
- Ensure all documentation is thorough, timely, and HIPAA-compliant.
Additional Details:
- Flexible patient intake: virtual or in-person appointments available based on scheduling needs
- Medical assistant provided to assist with records abstraction and administrative support
- Autonomy to order labs and diagnostic tests as appropriate to support clinical decision-making
- Directly reports to the Oncology Service Line Director
Qualifications:
- Virginia Nurse Practitioner License required
- Virginia Physician Assistant License required.
- AHA BLS Provider CPR required
- Minimum 2 years of oncology experience(medical, surgical, or radiation)
- Proficient in interpreting and applying NCCN guidelines
- Exceptional clinical documentation skills, including the ability to synthesize medical data into clear summaries
- Compassionate, team-oriented, and skilled in patient communication
- Highly organized, with the ability to manage multiple referrals and maintain timely assessments
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
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Mary Washington Healthcare
Jul 09, 2025