Remote 
QCO Quality Improvement Analyst
 Merakey | |
 United States | |
 Nov 06, 2024 | |
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Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Quality Improvement Analyst to join our team at our program. This is a remote Position.
Earn$28.21 per hour Remote (Open to Candidates Residing in PA, DE, FL, LA, MD, NJ, OH, TX Through the use of data, this position will improve consumer outcomes and experience at the micro and macro level. The position will use the data to influence key business decisions while driving quality improvement efforts such as population health, the correction action plan process and the complaint and grievance process. * Support QI efforts in areas such as consumer complaints and grievances, correction action plans, high risk notifications and the incorporation of population health data and analysis into the PQI outcomes and process. * Through the use of data, identify universal or emerging trends and areas of risk. * Coordinate and manage responses and feedback to programs or payers in the appropriate timeframe. * Develops reports and summaries for discussion to program management related to quality improvement initiatives. * Support the development and implementation of improvement plans in response to identified areas of risk. * Directly interface with individuals we serve, and with internal and external entities. * Escalates high-priority issues or risks, as appropriate and monitors progress and results. * Aggregate and analyze data to understand why problems occur. * Analyze data to identify trends and areas for opportunities of improvement * Facilitate meetings and discussion with program management relative to quality improvement efforts and consumer satisfaction. * Support the development and implementation of improvement plans in response to identified risk areas. * Assist in development/enhancement of technology infrastructure needed to support the databases * May serve as the project lead for assigned activities from the QCO workplan. * Incoprates population health data into the PQI outcomes and process. * Supports operations with data collection and analysis. Benefits Merakey offers competitive compensation plans and more! * DailyPay * Work/Life Balance * Flexible Schedules * Cell Phone Discount Plans * Employee Referral Bonuses About Merakey Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply! Our ideal candidate will possess the following skills: * Bachelor's degree in human Servies or related * 2 years of experience * Strong communication skills-able to communicate effectively with staff as well as the individuals we serve * Strong organization skills * Ability to extract meaningful information relative to improving the overall consumer outcomes and experience. * Ability to multi-task and prioritize the appropriate tasks or assignments * Experience in data collection, analysis and interpretation is required. * Knowledge of regulations, internal policies and various services provided by Merakey needed. * Ability to work within tight timeframes * Fluent in Excel and other database platforms * Customer service experience preferred Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled | |