Vendor & Customer Master Data Analyst

Position Title: Vendor & Customer Master Data Analyst

Reports to: Master Data Management Manager

Location: Chicago, IL

Lactalis Heritage Dairy is currently seeking candidates to join our team in Chicago!

Lactalis Group, the world leader in dairy, is a family-owned business with more than 85,000 pragmatic and ambitious professionals worldwide, committed to providing healthy and delicious dairy products that bring people together every day. At Lactalis, our core values of AMBITION, ENGAGEMENT, and SIMPLICITY are at the heart of everything we do.

If you're looking for a unique experience with a company that offers strong brands, professional expertise, and a dynamic work environment that champions entrepreneurial spirit, hands-on responsibility, and real opportunity for career development, we want to hear from you!

Lactalis Heritage Dairy: inviting you to share with us your STORY, your PASSION, and your EXPERTISE.

From your PASSION to ours

The Vendor & Customer Master Data Analyst is a key position within Lactalis USA Transformation Management Office (LUSA TMO), responsible for driving change and delivering value. The role is responsible for overseeing key processes and projects associated with the accuracy, integrity, and timeliness of the master data domain (customers & vendors) within the SAP system. This role involves collaborating with various departments to ensure business operations processes are aligned with SAP Core Model design and Lactalis corporate goals. This role involves leading cross-functional conversations to capture business requirements that drive process improvements in master data maintenance with both internal and external customers.

Function Challenges: The Lactalis Group has embarked on an enterprise processes standardization strategy that requires successful implementation of the "Lactalis Integrated System" (L.I.S.) program, based on SAP Core Model and a suite of integrated applications. The Vendor and Customer Master Data Analyst will support the business team's data quality needs to facilitate each business group's transition from implementation phase to business operations.

From your EXPERTISE to ours

Key responsibilities for this position include:

• Responsible for development and documentation of processes with business data stewards to support operations.
• Define and implement vendor and customer master data strategy, policies, controls, and programs to ensure the enterprise data is accurate, complete, secure, and reliable, working in collaboration with technical and business subject matter experts.
• Identify areas for data quality improvements and help to resolve data quality problems. Able to identify errors and correct them timely. Able to suggest process control or process design strategies.
• Responsible for data profiling, cleansing and data validation within SAP S/4 and MDM tool.
• Assists in data management, governance, and data quality of master data requirements with other functional data owners to ensure functional master data integrity across the operations
• Work closely with the business/IT to ensure alignment of master data rules and the operations of the application meet all requirements
• Conducts data cleaning to rid the system of old, unused data, or duplicate data for better management and quicker access.
• Leads documentation of new processes, data standards etc. with technical and functional teams
• Actively engage with business in sustaining approved Master Data Management processes
• Actively engage with business and IT for a successful S4/HANA Data Migration
• Creating, updating, and archiving master data in S4/HANA
• Work with BPOs and SMEs to write and maintain standard operating procedures for various master data lifecycle scenarios (create, update, extend, block, unblock, mark for deletion) based on business need
• Analyze, troubleshoot, and resolve errors and assist other team members or business partners with related master data issues raised
• Proactively cleanse key master data to block inactive records, blocking duplicate information, establish business partner relationships
• Review master data requests for adherence to standards and maintained within requirements and with quality
• Communicate and liaise with business units to thoroughly understand business requirements and impact of master data changes

From your STORY to ours

Qualified applicants will contribute the following:

Education and Experience

• Bachelor's degree or equivalent combination of education and experience, focused on information science, data management, computer science or a related field preferred.
• 2+ years of experience as Master Data Analyst or Data Engineer.
• Experience working with SAP master data
• In depth knowledge of principles, concepts of managing master data quality data in key systems.
• Adept at development and documentation of processes with other functional data owners to support ongoing data maintenance and sustaining data integrity.

Knowledge, Skills, and Abilities

• Expertise in master data management in key systems as well as maintaining the processes to sustain data quality.
• Capability to identify areas for data quality improvements and help to resolve master data problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies.
• Good personal computer and business solutions skills.
• Good communication skills to communicate with customers, team members, external data providers, and management.
• Good analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Ability to travel 50% domestically.

Lactalis Heritage Dairy is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.