Sales Hub Leasing Specialist

Essential Duties and Responsibilities:

• Leases homes of focus determined by market needs
• Self-starter that thrives on change and is result oriented
• Consistently demonstrates strong leasing performance displaying an enthusiastic sales approach and exceptional customer service
• Maintains a minimum 33% conversion of Showing to Application and 10% Lead to Application conversion unless a higher conversion is required to meet leasing goals
• Provides elevated prospect experiences through guided virtual tours on our website
• Confirms all scheduled prospect showings 24 hours prior to touring, and day of for same day showings
• Consistently communicates with current prospects through all available channels
• Actively explores prospect preferences in communication style and renting needs, and tailors' sales approach to execute
• Reviews CRM customer pipeline on a daily basis to ensure all client's inquiries and needs are being met
• Consistent follow-up for each client - phone, email, text
• Executes leasing and marketing plans for their assigned homes
• Embodies Tricon culture and encourages an empowering environment to achieve top prospect survey and Google reviews
• Uses a consultative leasing approach to evaluate customer needs while communicating relevant benefits to find the right home for each client through engagement, discovery, building value, and closing
• Knowledgeable about market and home locations to cross sell if original home of interest is not the perfect match for client
• Effectively qualifies prospective residents and updates guest cards as necessary recording all interactions
• Documents each client's story- what is prompting their move, where are they moving from, budget, move date etc.
• Understands the importance of data integrity and how the organization relies on data to make impactful business decisions
• Proactively relays information and effectively collaborates with cross-functional teams regarding the community's general appearance to achieve and maintain Tricon standards
• Must be detail-oriented but also never lose sight of the big picture
• Promotes positive and proactive customer interactions to cultivate a high-quality Tricon experience for all prospects
• Provide weekly recaps of leads, tours, leases and move-ins
• Must be a team player while also focusing on individual goals and must be passionate about helping people

Qualifications:

• High School Diploma or equivalent work experience
• Real estate license required
• Min. 2 years' experience in leasing/sales environment
• One weekend day required
• Regular, consistent and timely attendance required

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, talk; or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch.