Warehouse and Parts Operations Manager
 Cox | |
$79,400.00 - $119,000.00 / yr
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vision insurance, parental leave, paid time off, paid holidays, sick time, 401(k)
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 Feb 18, 2025 | |
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Fleet Services by Cox Automotive keeps fleets moving!
Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country. FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call-center, FSCA provides scheduled maintenance and unscheduled services to fleets anywhere, anytime. We are searching for an experienced Warehouse & Parts Operations Manager to oversee all parts warehousing and final mile logistics for Fleet Services. This position will serve both mobile service and shop service operations, with responsibility for maintaining excellent service levels for availability, delivery time and quality across internal and external customers and managing costs effectively. Works with operations, responsible for planning, coordinating, and directing all activities for distribution of parts within the defined markets. Partners with all channels to develop, design and implement rigorous processes and activities for the forecasting, planning and analysis of products and materials. Identifies non-optimal business practices and researches, designs, presents and implements alternative solutions, keeping abreast of new product offerings, sharing best practices and understanding the impact to the customer value chain. Additionally, this role requires a strategic thinker with strong management skills, and in-depth understanding of the Light, Medium and Heavy-Duty vehicles and trailer parts business. WHY FLEET SERVICES BY COX AUTOMOTIVE?
ESSENTIAL RESPONSIBILITIES: * Manage end-to-end warehouse operations to deliver the right part to the right technician at the right time at a low cost * Manage shipping & receiving to ensure deliveries can be made in a timely manner * Develop delivery processes and systems that enable/support operational efficiency and customer performance * Ensures materials are appropriately allocated across all local fulfillment and retail locations * Manage inventory / asset transactions as necessary to ensure accurate local inventory measurement * Address fulfillment, warehouse, and transportation operations issues elevated by the Fulfillment and Transportation Operations teams for resolution * Ensure organization acceptance and collaboration with the supply chain fulfillment process * Provide guidance and oversight for the distribution / fulfillment functions to meet / exceed customer service, cost and efficiency (productivity) expectations * Provide guidance and oversight of Transportation and Freight services that focuses on delivery costs reduction, optimal delivery utilization and customer service enhancements * Provide direction, leadership, and development to Fulfillment and Transportation Operations team members, including setting group and employee goals, providing formal and informal feedback, and coaching direct reports towards high performance * Ensure the integration of the supply chain fulfillment function into the overall business planning and monitoring process * Participate in designated leadership & organizational development initiatives * Contribute as a key member of the local Supply Chain Leadership Team that sets delivery strategy, department business plans, establishes effective management practices and fosters an employee focused, professional, business-goal oriented culture * Ensure full Safety and OSHA rules are in place and followed in accordance with company goals. * Perform other duties as directed and assists with special projects as assigned EDUCATION: * Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 years' experience in a related field; or 10 years' experience in a related field. EXPERIENCE: * 6+ years' experience in automotive service advisement, vehicle maintenance coordination, technician dispatching, or Diesel technology or similar capacity Technician role * Warehouse & Inventory management experience * Parts management experience (preferably vehicle &/or heavy-duty parts) * 1+ years of experience in a leadership role * Proven ability to deliver high levels of customer service and communication capabilities with key stakeholders * Excellent oral and written communication is mandatory KNOWLEDGE, SKILLS & ABILITIES * Strong Excel and data entry skills, and the ability to learn new platforms, and proficient use of Word and PowerPoint * Leadership skills including demonstrated ability to coach by providing feedback to help others strengthen specific knowledge/skill areas needed to accomplish assigned tasks or solve a problem, motivate and provide guidance to others to ensure performance in accordance with clear expectations and goals * In-depth understanding of the Light, Medium and Heavy-Duty vehicles and power, trailer, and body parts business * Excellent interpersonal and customer service skills with a track record to collaborate cross-functionally, build positive relationships and become a trusted partner to relevant cross functional partners * Strong communication skills and ability to effectively interact and collaborate with all levels within the organization * Excellent organizational skills with exceptional follow-through and analytical skills such as ability to gather raw data and to process that data into a meaningful form * Strategic thinking and the ability to work effectively in a face paced environment, under pressure, and able to shift priorities quickly to adapt to rapidly changing environments * Ability to work independently and collaboratively within a team environment and with all levels in the organization * Excellent problem solving and prioritization skills with strong attention to detail * Proven ability to work with minimal direction, as well as be resourceful and independent in solving problems * Experience in Karmak DMS system is preferred USD 79,400.00 - 119,000.00 per year Compensation: Compensation includes a base salary of $79,400.00 - $119,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. About Cox Automotive At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! About Cox Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. | |