Clerical Specialist - Human Resources (Gracedale Nursing Home)

Northampton County will require all newly hired employees to be fully vaccinated against COVID-19 before beginning employment with the County. This policy applies to all new hires who receive an offer of employment on or after December 1, 2021.

In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and will not be reviewed. These applicants will be disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected. Education and work experience fields must be completed, regardless of the presence of an attached resume.

Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the Minimum Requirements for this position as noted in the Job Description. We encourage all applicants to provide a comprehensive, concise history of their education, certification, licensing, and employment history. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application.

For questions regarding this posting, please contact Sherry Christman, Human Resources Analyst at schristman@norcopa.gov or 610-829-6382.

Equal Employment Opportunities - It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law.

GENERAL PURPOSE
The Clerical Specialist - Human Resources is responsible for performing a variety of administrative and professional work in coordinating the human resources program of the County of Northampton. Independently prepares, carries out, and takes definitive action regarding processes and functions that are integral parts of the department's mission. Work includes duties in the area of human resources which requires specialized knowledge above that of a general clerical position.

SUPERVISION RECEIVED
This position reports directly to the Deputy Director of Human Resources and/or the Director of Human Resources.

SUPERVISION EXERCISED
This position is not responsible for the supervision of other employees or functions.

ESSENTIAL DUTIES OF THE POSITION
Greets guests in a professional, friendly, and hospitable manner. Answers routine questions from employees, retirees, and the general public, or directs to appropriate human resources staff, when necessary.

Manages phone system and incoming call flow for the Human Resources Department, and manages and maintains general voicemail messages.

Possesses excellent communication and interpersonal skills with ability to listen effectively, respond appropriately and maintain mutual comfort level while relating to a diverse workforce.

Prepares Personnel Action Notifications (PANs) for employment transactions and directs to appropriate parties for approval.

Enters data into the HR Information System to accurately reflect changes to employee records.

Responsible for maintaining the filing of personnel records and other pertinent departmental records.

Responsible for the timely maintenance and updates for reports on seniority, probation periods, and attendance bonuses.

Assists in new hire paperwork and onboarding of new hires, as needed.

Processes all mailed correspondence received in the department and distributes to appropriate parties.

Strong ability to perform well and be unfailingly diplomatic in a high pressure and complex environment.

High energy level, ability to multitask, establish priorities, work independently.

Ability to establish credibility and be decisive.

*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION & EXPERIENCE - Completion of a high school, or general equivalency, diploma; AND

At least two (2) years of general clerical experience in a professional setting. Broad knowledge of human resources functions preferred, but not required.

OTHER REQUIREMENTS - Applicants must be fully vaccinated against COVID-19, and present valid proof of vaccinated status, in order to be eligible for hire at Gracedale Nursing Home. According to the Centers for Disease Control (CDC), people are considered fully vaccinated two (2) weeks after their second dose in a 2-dose series (such as Pfizer or Moderna vaccines), or two (2) weeks after a single-dose vaccine (such as Johnson & Johnson's Janssen vaccine).

Upon hire employee must have a drug screening and COVID-19 testing. Employees may also be periodically tested for COVID-19 as required or recommended. In addition, Gracedale Nursing Home will follow The Centers for Medicare & Medicaid Services (CMS) requirements with regard to booster(s) needed for workers in health care settings.

All employees of Gracedale Nursing Home will be required to attend Feeding Program training.

KNOWLEDGE, SKILLS, AND ABILITIES
Ability to learn specific rules and regulations governing human resources administration in the County.

Knowledge of computers and computer software, with ability to apply this aptitude in word processing, Excel spreadsheet development, and Word document merges.

Ability to learn proper records management, retention of records and cataloguing of files.

Ability to keep and maintain confidential and sensitive information.

Ability to communicate effectively verbally and proficiently in writing with various employees, managers, labor unions and the general public.

Ability to establish and maintain effective working relationships with employees, supervisors and managers, other agencies, and the public.

Ability to handle stressful situations.

Ability to read, write, speak, understand and communicate in English to perform the duties of this position.

TOOLS AND EQUIPMENT
Telephone, personal computer (including HRIS, word processing, spreadsheet and other specialized software), calculator, fax machine, and copy machine.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear.

The employee must occasionally lift and/or move up to twenty-five (25) pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually quiet.

SELECTION GUIDELINES
Formal application, rating of education and experience, interview, and reference check as well as job related tests may be required.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

FLSA STATUS: FLSA NON-EXEMPT (ELIGIBLE FOR OVERTIME)
DESIGNATION: CAREER SERVICE
PAY GRADE: CS-17
UNION STATUS: NON-UNION

Updated March 2023